Privacy Policy

This Privacy Policy ("Policy") is issued by myr88a ("the Platform", "we", "us", "our") and applies to all personal data collected from individuals ("you", "the Player", "the User") who access or use the myr88a website at https://myr88a.cam, including all associated gaming, betting, payment, and customer support services.

myr88a takes the privacy of its players seriously. We understand that our Malaysian players — whether based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or elsewhere across the country — trust us with sensitive personal and financial information. This Policy is designed to be transparent about every aspect of how that information is handled.

This Policy should be read alongside our Terms & Conditions, which govern the overall use of the Platform. By creating an account or using any part of the myr88a platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

For the purposes of this Privacy Policy, the following terms carry the meanings defined below:

myr88a collects personal data through several distinct channels. The categories of data collected are set out in the table below:

3.1 Data We Do Not Collect

myr88a does not collect full payment card numbers, CVV codes, or online banking login credentials. All payment transactions processed via Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go eWallet, Boost, GrabPay, or DuitNow are handled directly by the respective payment processor or financial institution. We receive only transaction confirmation references and status codes.

3.2 Data Provided by Third Parties

We may receive supplementary identity and fraud-risk data from third-party KYC verification providers and fraud screening services. This data is used exclusively for account verification and compliance purposes and is not used for marketing or profiling.

myr88a processes your personal data on one or more of the following legal bases, depending on the purpose of the processing activity in question:

• Contractual necessity: Processing required to perform the contract between you and myr88a — including account creation, payment processing, game delivery, and withdrawal management.
• Legal obligation: Processing required to comply with applicable legal and regulatory obligations, including anti-money laundering (AML) laws, KYC requirements, and responsible gambling regulations.
• Legitimate interests: Processing carried out in pursuit of myr88a's legitimate business interests, including fraud prevention, platform security, and service improvement — where those interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given and specific consent, including the sending of marketing communications and the use of non-essential cookies. You may withdraw consent at any time without detriment to your account.

Your personal data is used by myr88a for the following specific purposes:

5.1 Account Management

To create and maintain your myr88a account, verify your identity and age (21+), process your MYR deposits and withdrawals, manage your account balance, and communicate essential account-related information such as transaction confirmations and security alerts.

5.2 Regulatory Compliance

To fulfil our obligations under applicable anti-money laundering, counter-terrorism financing, and responsible gambling regulations. This includes conducting ongoing transaction monitoring, reporting suspicious activity to relevant authorities where legally required, and maintaining KYC records for the periods specified by applicable law.

5.3 Fraud Prevention and Platform Security

To detect, investigate, and prevent fraudulent activity, account takeover attempts, bonus abuse, multi-accounting, and other forms of platform misuse. Technical data including IP addresses and device fingerprints are used in this context.

5.4 Service Improvement

To analyse aggregated and anonymised usage data to improve the Platform's performance, game selection, payment processing reliability, and user experience. Individual player data is not used for product development purposes without appropriate anonymisation.

5.5 Responsible Gambling Monitoring

To monitor gaming activity patterns that may indicate problem gambling behaviour and, where appropriate, to proactively reach out to players or apply account-level responsible gambling protections in accordance with our Responsible Gambling Policy.

5.6 Marketing Communications

To send promotional offers, bonus notifications, and platform news to players who have explicitly opted in to marketing communications. We will never send unsolicited marketing. You may opt out at any time through your account dashboard or by contacting support.

myr88a does not sell, rent, or otherwise commercially transfer your personal data to third parties. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose:

• Payment processors: Malaysian payment service providers including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX-connected banks (Maybank, CIMB, Public Bank, Hong Leong) receive the transaction data necessary to process your deposits and withdrawals. Each provider operates under its own privacy policy and applicable Malaysian financial regulation.
• KYC and identity verification partners: Third-party identity verification services receive the identity documents and data you submit during the KYC process. These providers are contractually bound to use the data solely for verification purposes and to maintain appropriate security standards.
• Fraud prevention and risk management services: Specialist fraud screening providers may receive technical data (IP addresses, device identifiers, transaction patterns) to assist with fraud detection. All such providers are subject to binding data processing agreements.
• Game content providers: The software providers who supply the slots, live dealer games, and sports betting feeds integrated into the Platform may receive limited gaming session data necessary to deliver their products. Game providers do not receive identity or financial data beyond what is technically necessary.
• Legal and regulatory authorities: Where required by applicable law, court order, or regulatory direction, myr88a may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies. We will only do so to the extent legally compelled.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or part of myr88a's business, player data may be transferred to the acquiring entity, subject to the same privacy protections as described in this Policy.

myr88a retains personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification. Anonymised and aggregated data may be retained indefinitely for statistical and business analysis purposes.

myr88a implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• Encryption in transit: All data transmitted between your device and the myr88a platform is encrypted using TLS (Transport Layer Security) protocols.
• Encryption at rest: Personal and financial data stored on our servers is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data is restricted to authorised personnel who require it to perform their job functions, governed by role-based access controls and multi-factor authentication.
• Regular security assessments: The Platform undergoes periodic security audits and penetration testing conducted by independent third parties.
• Incident response procedures: myr88a maintains a documented data breach response plan. In the event of a confirmed data breach that poses a risk to your rights and freedoms, we will notify affected players without undue delay.

myr88a uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies we use are as follows:

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent certain parts of the Platform from functioning correctly. myr88a does not use third-party advertising cookies or cross-site tracking technologies.

As a data subject whose personal data is processed by myr88a, you have the following rights with respect to your personal data. These rights may be subject to certain limitations where legal obligations require us to retain or process data regardless of your request.

To exercise any of the above rights, please contact the myr88a data team via the support channels listed in Section 14 of this Policy. We will acknowledge all data rights requests within 5 business days and will provide a substantive response within 30 calendar days. Where requests are complex or numerous, we may extend this period by a further 30 days, of which we will notify you in advance.

myr88a's platform is strictly intended for players who are 21 years of age or older. We do not knowingly collect, process, or store personal data belonging to individuals under the age of 21. Our registration process includes mandatory date-of-birth declaration and subsequent KYC age verification to enforce this requirement.

If we become aware that personal data has been collected from an individual under the age of 21 — whether as a result of misrepresentation during registration or any other circumstance — we will immediately suspend the relevant account, delete the associated personal data to the extent legally permitted, and take any further remedial action required by applicable law.

If you are a parent or guardian and believe that a minor in your care has registered an account on myr88a, please contact our support team immediately using the details in Section 14. We will investigate and act on all such reports without delay.

myr88a operates under international licensing and some of our service providers and data processors may be located outside Malaysia. As a result, your personal data may be transferred to and processed in countries other than Malaysia.

Where personal data is transferred internationally, myr88a ensures that appropriate safeguards are in place to protect your data, including: contractual data processing agreements incorporating standard data protection clauses; transfers only to service providers operating in jurisdictions with recognised data protection standards; and regular review of the security and compliance posture of all third-party processors.

myr88a reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. The "Last Reviewed" date at the top of this page will be updated each time a revision is made.

Where changes are material — meaning they significantly affect the way we collect, use, or share your personal data — we will provide advance notice via the email address registered to your account prior to the changes taking effect. For minor or clarificatory amendments, the updated Policy will be published on this page without individual notification.

Your continued use of the myr88a platform following publication of an updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not agree with any changes, you should discontinue use of the Platform and may request account closure.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by myr88a, please contact us using the details below. All privacy-related enquiries are handled by our dedicated support team and are treated with strict confidentiality.

• Email: [email protected] (Plain text — not a clickable link. Please copy and paste into your email client.)
• Live Chat: Available 24 hours a day, 7 days a week via the live chat function on the Platform. For urgent data security concerns, live chat is the fastest channel.
• Response time: We acknowledge all privacy-related email enquiries within 5 business days and provide a substantive response within 30 calendar days as required for data rights requests.
• Service coverage: myr88a serves players across Malaysia including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, Bangsar, and all other regions.